Accommodation
- What amenities are available in the rooms at OIA Suites?
- Each room is 25 sqm, featuring a king-size bed, split-type air conditioning, a working desk, and a chair. The room also has its own toilet and bath with hot and cold water, and a private balcony. Free Wi-Fi is available in every room.
- What shared facilities are there in the property?
- On the ground floor, guests have access to a complete kitchen, dining area, and living room. There’s also a water dispenser, a kettle, and a coffee machine for your convenience.
- What is the difference between the rooms?
- Room 1: Best view and ideal for couples due to its peaceful surroundings.
- Room 2: Features the largest connecting balcony.
- Room 4: Offers the same size as Room 1 but with a slightly different view.
- Is early check-in possible?
- Early check-ins are often possible, but it’s best to contact the property beforehand with your estimated time of arrival (ETA) to confirm.
- Are pets allowed at OIA Suites?
- Yes, pets are allowed, but guests must bring a pet cage. Pets are not allowed on the bed or in the kitchen, and any violations of house rules, such as pet hair on the bed, may result in fines.
- What is the check-out time?
- Regular check-out time is at 12 PM. If you need to check out earlier, it is possible, but please let the hotel know in advance.
- Do the rooms have Wi-Fi?
- Yes, free Wi-Fi is available throughout the property. Please contact for credentials: https://www.facebook.com/OiaSuitesMoalboal/
Location and Attractions
- How far is OIA Suites from local attractions like Panagsama Beach?
- OIA Suites is a 15-minute ride to Panagsama Beach, where you can experience the famous sardine run and swimming with turtles. The hotel is also 20 minutes away from White Beach and just a 2-minute walk from a small beach area perfect for snorkeling.
- What is the nearest beach to OIA Suites?
- There is a small beach just a 2-minute walk away, where you can enjoy snorkeling and starfish sightings. The famous White Beach is farther away, about 20 minutes by vehicle.
- How do I get to OIA Suites from the airport?
- You can take a bus from Cebu City to Moalboal or arrange for a private ride to the hotel for a fee. The hotel also provides pick-up services from Jollibee Moalboal.
- How do I get to the property from Moalboal town center?
- The hotel offers free pick-up from Jollibee Moalboal, a central landmark in town. The hotel will arrange for a driver to meet you and bring you to the property.
Transport and Travel
- Is there parking available at OIA Suites?
- Yes, OIA Suites offers free parking for both motorcycles and cars. There’s ample space available.
- What transport options are available for exploring Moalboal?
- Motorbike Rental: Motorbikes are available for rent at 350 PHP per day, which is the recommended mode of transport for exploring the area, especially for its affordability and flexibility.
- Trikes: While available, trikes tend to overcharge tourists. It’s better to opt for a motorbike or rent a car for more control over transport costs.
- Car Service: The hotel offers a multicab service with a driver for a fee, which is a good option for those who prefer comfort or traveling in a group.
- Is there a curfew?
- No, there is no curfew. You can come and go as you please during your stay.
Booking and Payment
- How do I secure my reservation for multiple rooms?
- To book multiple rooms, a reservation payment is required via bank transfer or Gcash. For a group booking, the hotel will block the rooms on their calendar once payment is made.
- Can I pay in cash upon check-in?
- Yes, cash payments are accepted upon check-in for those who prefer not to pay online in advance.
- What is the downpayment required to secure all 4 rooms for a group booking?
- A reservation payment equal to half of the total amount is required to secure the rooms. The remaining balance is due upon arrival.
House Rules and Policies
- Can I bring visitors to the hotel?
- Visitors are allowed but are only permitted to stay in the lobby area. They are not allowed to stay overnight in the rooms.
- Does the room come with towels?
- Yes, towels are provided in all rooms.
- How do I access the building?
- To enter the building, you will need a password. Please message https://www.facebook.com/OiaSuitesMoalboal/.
Contact and Support
- How can I contact the hotel in case of emergencies?
- You can contact the hotel via their Facebook page, “OIA Suites, Moalboal, Cebu,” or through WhatsApp at +491742101192 for urgent inquiries or issues.
- What should I do if I can’t find the property?
- The property is located near Turtle Bay Resort. If you’re lost, look for Turtle Bay Resort and continue about 200 meters ahead; the building will be on the left.
- What if I need help checking in late or have issues with access?
- If you arrive late and the system is locked, please message the hotel or use the main door password provided. If any issues arise, the hotel’s staff is available for assistance.